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Privacy

Privacy Policy

At Dependable Construction Co., Inc., we respect your privacy and value the trust you place in us. This Privacy Policy explains what information we collect through our website, how we use it, and the steps we take to protect it — all in straightforward language that's easy to understand.

Last updated: July 20, 2026

1. Who We Are

Dependable Construction Co., Inc. is a residential septic contractor serving homeowners throughout Southern New Hampshire. This Privacy Policy applies to the information you provide when you visit our website or contact us through it.

2. Information We Collect

We collect two kinds of information. The first is information you choose to share with us voluntarily, and the second is limited technical information collected automatically when you browse the site.

When you reach out through a contact form, request an estimate, or otherwise contact us, you may provide:

  • Your name and contact details, such as a phone number or email address
  • Information about your project or property, including project inquiries and service needs
  • The address or location of the property you'd like us to evaluate
  • Any other details you choose to include in your message

We also collect limited technical information automatically, such as the pages you visit, your browser type, and general usage patterns. This helps us understand how the site is used so we can improve it.

3. How We Use Your Information

We use the information you provide to carry out the ordinary business purposes you'd expect when you contact a contractor:

  • Responding to your inquiries and answering your questions
  • Preparing quotes and estimates for your project
  • Scheduling service, inspections, and follow-up visits
  • Communicating with you about your project and providing customer service
  • Sending information you have specifically requested

We use your information only for these legitimate business purposes related to your inquiry. We won't use it for unrelated marketing without your permission.

4. Your Privacy

We do not sell, rent, or trade your personal information to third parties. The contact information you submit through our forms is used only to respond to your inquiries, provide estimates, schedule work, and communicate with you as a customer.

We may share information with trusted service providers who help us operate our business — for example, the tools that deliver email or measure anonymous website traffic — but only under appropriate confidentiality obligations. We may also disclose information when required by law or to protect our rights.

5. How We Protect Your Data

We take reasonable administrative, technical, and physical safeguards to protect the information you share with us. Access to personal information is limited to authorized personnel who need it to respond to your inquiry or provide service.

No method of transmission over the internet is completely secure, and we can't guarantee absolute security. But we work to protect your information using sensible, industry-standard practices.

6. Third-Party Services

Our website may use a small number of third-party services to help it function and to help us understand how it's used, including:

  • Website analytics, such as Google Analytics, to understand overall website performance and visitor behavior in aggregate
  • Google Maps and Google Business Profile integrations to display our service area and location, where applicable
  • Embedded content from third parties, where present

These services are used to measure anonymous website traffic and understand how the site performs overall — not to identify or profile individual visitors. These providers have their own privacy policies and may set cookies or collect information subject to their own terms. We don't control their practices and encourage you to review their policies.

7. Cookies

Our website may use basic cookies that are required for the site to function and to support anonymous analytics. Cookies aren't used to collect sensitive personal information. You can control or disable cookies through your browser settings, though some features of the site may not work as intended without them.

9. Children's Privacy

Our website is not directed to children under 13, and we don't knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

10. Your Rights

If you have questions about the information you've shared with us, or would like to request that we update or delete it where appropriate, please contact us. We'll make reasonable efforts to respond to your request.

You may also opt out of further communications from us at any time — just let us know, and we'll respect your preference.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we'll post the updated policy here and revise the "last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, we're happy to help.